Next Generation Telephony Systems and Services

Features:

• Three level access:
• Root administrator for setting up the system and performing configuration;
• Local administrator for managing operations, setting up call rates, collecting summary information;
• Operator - for daily operations.
• All functions accessible from any PC with web browser - no installation needed;
• Real time prepaid/postpaid billing;
• Live display of calls, lines, amounts and durations;
• Upload of buy and sell rates, multiple currencies;
• PSTN backup rate feature with optional surcharge;
• RADIUS compliant - supports industry standard devices like Quintum A, AS and Cisco small gateways;
• Connect LCD screen for each booth to actively display call duration, destination number and name, and amount;
• Interface can be easily translated to any language;

Administrator functions:

• Add, view, edit, delete any number of operators;
• Upload rate tables for sell and buy, in any currency. Supported various call increment setting, various billing increments (1/1, 60/3, 60/60, x/x);
• Block any unwanted destination;
• Group multiple destinations in a group for easier management;
• Add, view, edit, delete callshop booth lines (ports) by ANI;
• Display call details and call summary reports by any date range and any given destination;
• Set currency  exchange rates;
• Add , edit new gateways in the shop;

Operator functions:

• View states of each lines and live call progress;
• Activate/ deactivate lines;
• Post payments (credits);
• Search and View call rates;
• Generate call detail reports.

Screenshots:

• Operator Interface, overwiev lines
• Oparator Interface, line details
• Administrator interface, rate upload
• ArrowBox, inside
• ArrowBox rear view
• LCD screen
  

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