ArrowBilling
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ArrowBilling is complete prepaid/post paid billing and accounting system for any type of VoIP operations including wholesale call termination, call shop and phone card operation. System provides real time call authentication and accounting using industry standard Radius protocol. It is inter operable with most types of VoIP gateways, gatekeepers and softswitches.
Software is designed for following types of applications:
  • Wholesale traffic brokers/termination providers
  • IP phone service providers
  • Originator services operating Radius-compatible devices
  • Callshop, calling card operators
Software is available for Linux, FreeBSD and other Unix compatible operating systems.
 

  • General Features
    • All functions are web-based.
    • Reports generated online, immediatelly after call completion.
    • Multi-level password protected access system.
    • All data easy exportable to external applications.
    • Multiple currency support
  • Multi-level structure
    • Supports multiple levels of users: Service Provider, Reseller, Agent, End user.
    • Separate rating for resellers, supports various freely selectable rates for Resellers.
    • Agent sales commission system.
    • Individual branding option at Reseller level.
    • Web access for each level.
  • Account Management
    • Prepaid/postpaid mode.
    • IVR Integration.
    • Authentication by Username, PIN, H.323 ID, H323 ID + E.164 number, ANI or IP address.
    • Company Accounts- single invoicing and management of multiple accounts.
    • Customer contact details screen.
    • H.235 CHAP Password security.
    • Selectable currency for accounts.
    • Optional limitation of number of simultaneous calls.
    • Invoicing per account or company.
    • Invoices generated in PDF for easier printing.
  • Calling Card Oriented Features
    • Accounts with serial numbers.
    • Variable minute length- announce seconds differ from talk time.
    • Account expiry: fixed or days from first use.
    • Account recharge by Recharge Code.
    • Flexible rating plans.
    • DNIS based charges (allows different charges for toll free access numbers)
    • Language selection for IVR systems
  • Call Rating
    • Individual Rating per account and per called destination.
    • Call Rates per call time, setup fee.
    • Flexible day-of-week and time-of-day rating.
    • Variable rating increment steps, short call roundup.
    • Import and export function.
    • search function in large rate tables.
    • Rate table copy function for faster rate modification.
    • Support for multiple currencies.
    • Profit/loss calculation based on sell-buy rate.
  • PIN Management
    • Batch PIN creation function.
    • Various length and prefix settings for PINs.
    • Different password selection possibility to support different types of hardware.
    • Batch PIN enable, disable, rate modification.
  • Reporting Tools
    • Call Detail Reports, search by caller or called number.
    • Call Summary by destination or date.
    • Profit/loss reporting by each call or summarized.
    • Answer Seizure Ratio (ASR) grouped by day or hour of day and destination gateway.
    • Call Disconnect Cause Report by day or hour of the day.
    • Payment reports.
    • Invoices reports.
  • Customization
    • Customizable web interface on Service Provider and Reseller levels.
    • Upload function for logo and other graphics.
    • Template based, PDF invoice, fully customizable.
  • Administration
    • Multi-level user access.
    • Each user can be granted individual privileges
    • Selectable permissions per each web account.
    • Any number of NASes.
    • Proper call accounting for calls routed between multiple billable NASes.
  • Security
    • All activities are logged (account creation, modification, access login/logout, bad logins).
    • Daily security digest sent via email.
    • IP- address range based access to root system account.
    • Idle web sessions expiry.
  • Call Shop Operator Web Interface
    • Client management - payments, booth assignment, credit control.
    • Line Status Monitor and Control.
    • Receipt printing (customizable) for deposit (prepaid) and final balance.
    • Call detail reports for callshop.
    • Searchable Rate table display for callshop.
  • End User Web Access
    • End user can see their usage history, balance, account details
    • Online application form for end users.
    • Payment integration with PayPal ® online payment system and 2Checkout ® credit card processing system
    • Account recharge via recharge voucher.
  • Tools for data access from external websites
    • Allows Enduser data display on any other external website.
    • Self registration, End User account Recharge forms for integration on external websites.
  • Redundancy
    • Dual Server / dual database architecture for data redundancy and fast crash recovery.
Software is available for Linux, FreeBSD and other POSIX compatible operating systems.



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