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AfterSales Paid Support contracts provide access to following premium services: - Remote support with your installed DataTechLabs products;
- Online technical support, email support and telephone support;
- Quick emergency resolution services;
- Reduced software upgrade prices;
- Free bug-fix installations;
- Access to software development forums with possibility to get in touch with developers directly;
- Post your feature requests, bug reports, participate in discussions and track issue resolution process online;
Choose from following Support plans: Standard SupportSupport via email and IM during Working days between 7:00 and 19:00 GMT; Telephone Support during Working days between 7:00 and 19:00 GMT - up to 5 hours per month; Free installation of bug-fixes; Reduced prices on installation of new version releases; Access to software development forum, including new topic posting;
This offer is valid only for Single or Dual Server ArrowBilling installation operators. It is available by automatic subscribtion via Paypal at EUR 195.00 per month. If you prefer to pay using wire transfer, or you have non-standard installation please email us at
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Premium SupportIncludes: - Support via email and IM on 24/7 basis;
- Emergency Telephone Support 24/7;
- Regular Non-emergency Telephone Support during Working days between 7:00 and 19:00 GMT - up to 10 hours per month;
- Free installation of bug-fixes;
- Reduced prices on installation of new version releases;
- Access to software development forum, including new topic posting;
This offer is valid only for Single or Dual Server ArrowBilling installation operators. It is available by automatic subscribtion via Paypal at EUR 375.00 per month. If you prefer to pay using wire transfer, or you have non-standard installation please email us at
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Upcoming News for Year 2008 |
We have been busy working on many new products and existing product improvements - that is the reason why we have been so quiet recently.
Here is what we have in mind for the New Year: |
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In cooperation with partner company ArrowTelecom we will be present in upcoming VON 2007 Fall event in Boston, USA between October 30, 2007 and October 31, 2007. |
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Opensource BSDRadius project has released its latest version 0.7.1. It is mainly bugfix release but also includes some new features, particularly support for SQLite database engine. For more information please see changelog in projects home page . |
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New facility opened for Hosted service |
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Starting from July 2007, new datacenter facility is available for DataTechLabs Hosted service users. It is located in Amsterdam, Netherlands. |
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Major release 1.5 of ArrowBilling |
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This is the first official release of new 1.5 series of DataTechLabs ArrowBilling. The most notable feature is that it has support for alternate Radius sever, BSDRadius, while keeping support for Freeradius. BSDRadius was designed with VoIP in mind, and we will gradually start to phase out Freeradius in favor of BSDRadius. |
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