Case Study: Global Communications Company
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OTP VoIP Use Cases

Case Study: Global Communications Company

July 20, 2025 1 min
Aivis Olsteins

Aivis Olsteins

When a large-scale communications platform approached us with a challenge, we were ready to rise to the occasion. Their request was clear: they needed a solution to deliver voice OTP (one-time password) messages for service activation. As if that were not enough, they also required us to provide competitive pricing, a scalable architecture, peak-load tolerance, and a service level agreement (SLA) guaranteeing 99.99% uptime, all within a tight deadline of three weeks.


Our team immediately got to work, and thanks to their dedication and expertise, we delivered the solution in less than two weeks, well ahead of the projected deadline.


The solution was immediately put to the test, with a demand of handling 30 million monthly calls. We were thrilled to find that we not only met the required SLA but also successfully implemented a redundant architecture that ensured there were no major incidents. The flexible architecture of our solution also guaranteed peak load tolerance, a key requirement for our client.


The result was a robust solution that proved its worth by maintaining consistent performance and reliability over time. The client was so satisfied with our services that, after their acquisition by a Fortune 500 company two years later, they recommended us to their parent organization.


This case study is proof of our commitment to delivering high-quality, scalable VoIP solutions within strict timelines. We take pride in our ability to meet and exceed client expectations, providing top-notch solutions that continue to earn us referrals and a trusted name in the industry.


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Aivis Olsteins

Aivis Olsteins

An experienced telecommunications professional with expertise in network architecture, cloud communications, and emerging technologies. Passionate about helping businesses leverage modern telecom solutions to drive growth and innovation.

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