ENTERPRISE AI AND COMMUNICATION SERVICES
Cutting-edge AI and telecom solutions designed to power your business with reliable, scalable, and innovative communication capabilities.
Cloud Telephony Services
Carrier-grade telephony solutions delivered from the cloud with no hardware requirements, scaling instantly to meet your business demands.
Voice Services
Complete cloud-based voice wholesale platform with advanced call routing and billing, eliminating the need for on-premises equipment.
- Unlimited accounts, rates and routes
- Advanced call routing and forwarding
- Automated billing and reporting
Global Number Infrastructure
Establish local presence in over 100 countries with virtual phone numbers that connect to your centralized communications platform.
- Local, toll-free, and mobile numbers
- Instant number provisioning
- Number portability across providers
SMS Services
Complete cloud-based SMS wholesale platform with advanced routing and billing, eliminating the need for on-premises equipment.
- Elastic capacity scaling
- Multi-protocol support (SMPP, MMS)
- Automated billing and reporting
Case Study: Global Communications Company
A leading communications company used our cloud Voice platform to send 30 million OTP calls per month to their customers, resulting in:
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68% cost reduction
Eliminated hardware maintenance and international calling costs
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99.999% uptime
Carrier-grade reliability with redundant systems
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3-week implementation
Rapid deployment from prototype to production
A2P Multi-Channel Services
Powerful messaging solutions that help you connect with customers through automated and personalized communications across multiple channels.
Omnichannel Messaging Platform
A unified platform for sending and receiving messages across Voice, SMS, MMS, WhatsApp, Facebook Messenger, and other popular channels from a single API or interface.
Secure Delivery
End-to-end encryption for sensitive communications
Real-time Delivery
Track message delivery and engagement in real-time
Key Capabilities
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Two-way Conversations
Enable seamless two-way messaging with your customers
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Automation Workflows
Create sophisticated messaging flows based on user behavior
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Rich Media Support
Send images, videos, documents, and interactive buttons
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Delivery & Read Receipts
Track message delivery and engagement in real-time
Messaging Use Cases
Appointment Reminders
Reduce no-shows by sending automated appointment reminders with the option to confirm, reschedule, or cancel with a simple reply.
Order Notifications
Keep customers informed about their orders with real-time updates on processing, shipping, and delivery status.
Marketing Campaigns
Drive engagement and conversions with targeted promotional messages, limited-time offers, and personalized recommendations.
Authentication & Security
Strengthen account security with two-factor authentication codes, suspicious activity alerts, and account verification messages.
Customer Support
Provide responsive customer service through messaging channels, with case routing, automated responses, and seamless agent handoff.
Internal Communications
Keep your team informed with emergency alerts, schedule changes, and important announcements delivered instantly to mobile devices.
AI Voice Automation Platform
Transform your business with human-like AI voice automation that elevates customer experience and streamlines operations.
Your Business, Amplified by AI
Intuitive no-code builder for sophisticated voice automation workflows
Human like AI voice agents that sound natural and understand context
Seamless integration with your existing systems
Unlock Efficiency. Elevate Customer Experience.
BuildIVR empowers businesses with sophisticated AI voice automation that sounds natural, understands context, and delivers exceptional customer experiences without human intervention.
Reduce Operational Costs
Cut staffing expenses by up to 70% while handling unlimited call volume with our AI-powered voice automation.
24/7 Intelligent Support
Provide round-the-clock customer service with AI that understands natural language and resolves issues without wait times.
Boost Conversion Rates
Our AI agents are trained to identify opportunities and guide customers through your sales process with natural conversation.
Comprehensive AI Voice Capabilities
BuildIVR combines advanced technologies to deliver a complete voice automation solution
Natural Language
Our AI understands context, nuance, and intent in natural conversations, responding appropriately to complex queries.
- Multi-turn conversations
- Emotion recognition
Real-time Analytics
Monitor call performance, customer sentiment, and conversion metrics in real-time with comprehensive dashboards.
- Live call tracking
- Custom reporting tools
Smart Resolution
AI-powered problem-solving that intelligently addresses customer issues, follows up appropriately, and escalates when necessary.
- Knowledge base integration
- Smart escalation protocols
Omni-channel Communication
Seamlessly transition conversations between voice, SMS, email, and messaging platforms while maintaining context.
- Cross-channel continuity
- Universal contact profiles
Campaign Management
Design, schedule, and execute outbound call campaigns with precision targeting, A/B testing, and performance optimization.
- Audience segmentation
- Performance metrics
Customer Flows
Create sophisticated customer journeys with our visual flow builder, enabling complex decision trees and personalization.
- Visual flow editor
- Conditional branching
Why Businesses Choose BuildIVR
Join hundreds of companies revolutionizing their customer communication
Human-Like Conversations
AI that speaks naturally with authentic voice, understands context, and responds intelligently to customer needs.
No-Code Builder
Design sophisticated call flows with our intuitive drag-and-drop interface — no technical expertise required.
Seamless Integrations
Connect with your CRM, helpdesk, e-commerce platform, and custom APIs for a unified business ecosystem.
Ready to Elevate Your Communications?
Speak with our service specialists to find the right solution for your business
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