General Switch and Billing Features

• Prepaid/postpaid multilevel Reseller, whitelabel branding billing
• Based on LINUX or FreeBSD platform
• SIP proxy and Registrar for retail and wholesale
• H.323 gatekeeper for wholesale
• Codec trans-coding: G.729a, G.723, G.711, GSM, iLBC, Speex
• Multiple Reseller levels
• Web based access for all levels, including enduser
• Unlimited number of accounts, PINs, rate tables
• Unlimited number of Carriers
• Callshop operators interface
• End users access interface
• Wholesale carriers/partners interface
• DID number support
• IVR for calling card support
• ANI (DID) based callback
• Web based callback (web page button)
• SMS callback
• Active Calls display
• System activity Reports, troubleshooting tools

Retail Account Management

• Account authentication by username/password, ANI (calling number) or IP address
• Assignment of reseller
• Preset initial credit and currency
• Different Account expiration types (fixed date or fixed number of days after first use)
• Assign multiple rate tables (via product mapping)
• Assign one or multiple Recurring services, e.g. monthly or other fees (via product mapping)
• Assign multiple sub-accounts (aliases)
• Location profile to ensure shortened dialing within country
• Setting of IVR language and IVR options
• Extensive Account info page (address, contacts, email, etc)

Wholesale Account (Carrier) Management

• Authenticaion by IP address or IP address range (subnet) or IP + prefix
• Multiple accounts per Carrier
• Option to register with remote SIP Carrier (multiple registrations simultaneously)
• Registration status report
• Web access username and password of Carrier
• Multicurrency

Batch PIN Management

• Calling Card PIN Generation
• PIN activation /de-activation (single and batch)
• Different PIN length, prefix (initial digits), optional password for PIN
• Manual or bulk recharge of PIN or batch of PINs
• PIN upload from text file

Reporting

• Payment history report
• Invoices and corresponding CDR reports
• Reports on Payments received during a period
• ASR / ACD reports: total, by carrier, IP (hourly, daily)
• Call Disconnect Cause Reports
• Real time balance reporting

Rating and Billing Management

• Unlimited rate tables in the system with ability to universally assign them to End user (PIN, ANI, etc), Carrier account (terminating / originating) or Reseller
• Allow to add DNIS-based surcharges to any rate table, based on: dialed destination number and dialed access number
• Create/edit/upload/copy/delete rate tables
• Multiple rate tables per account or reseller via dialed prefix
• Replace rate tables with new by specifying effective start time of particular table
• Rate tables properties:
  • rates based on Country code, City code, longest digit match
  • multiple currencies, individually set per destination
  • rate per call duration time (rate per minute)
  • rate per call connect (rate per call)
  • variable call duration increment
  • free non-chargeable duration (grace time)
  • round-up short duration calls to specific duration
  • variable number of seconds in minute for IVR purposes
  • enable/disable particular destination or destination block
  • rates based on day or week or time of day
  • minimum and maximum number of digits in destination number
• DNIS-based Rate surcharge properties:
  • surcharge based on dialed access number and destination number prefix
  • rate per minute surcharge
  • rate per call surcharge
  • surcharge currency
  • IVR language based on Access number dialed
• Recurring services properties:
  • activate based on usage start criteria (account created / account in use)
  • Service run number of cycles or until stop criteria is met
  • Stop criteria: account disabled, account no balance
  • Services run periods: daily, weekly, monthly, bi-monthly

Routing Management

• Unlimited number of Routing groups
• Routing Group can hold unlimited number of Routes
• Multi-level failover routing
• Round robin routing for equal priority destinations
• Percentage distributed routing based on Terminating Account capacity
• Huntstop on any route
• Manipulate the DNIS of a called number and pre-pend a technical prefix for advanced routing
• Least Cost Routing
• Upload Routing tables from text file

Calling Card and IVR Management

• PIN based and PINless (ANI) based calling card support
• Automatic ANI registration
• Muliple language and currency support
• Dial-in number to inquiry the balance of account
• Balance announce, remaining time and call rate announce

Callback Management

• ANI based callback, with the all features of calling cards
• SMS callback via 3rd party gateway
• Web callback from endusers interface

Enduser Selfprovision Interface

• Signup via web interface, with various access options
• Controllable rate plans and initial credits
• Call detail, call summary, invoice and payments reports
• Multiple payments methods: recharge voucher, Paypal, authorize.net, Moneybookers, Barclaycard, Ogone
• PDF invoices
• Speed-dial number directory (10 entries)
• Web-callback (with pre-defined numbers)

Call shop Interface

• Call Shop Web Interface with admin and operator level functions
• Dynamically view status of the lines, including line status (idle, disabled, call connecting, active, finished) call duration counters, amount counters)
• Display list of dialed numbers by current customer
• Ability to accumulate calls within one invoice for same customer
• Enter payment and clear the balance of current customer
• Block / unblock any line
• Reports
• Optional module to connect LCD call informational displays in booths(cabins)