SAARA (Switching Authentication Authorization Routing and Accounting) Standard package features a complete VoIP system for small to medium VoIP operations,
like Callshops, PC to phone, Callback and others. Features included but not limited to:
<h4>General Switch and Billing Features</h4>
<ul>
<li>Prepaid/postpaid multilevel Reseller, whitelabel branding billing
<li>Based on LINUX or FreeBSD platform
<li>SIP proxy and Registrar for retail and wholesale
<li>H.323 gatekeeper for wholesale
<li>Codec trans-coding: G.729a, G.723, G.711, GSM, iLBC, Speex
<li>Multiple Reseller levels
<li>Web based access for all levels, including enduser
<li>Unlimited number of accounts, PINs, rate tables
<li>Unlimited number of Carriers
<li>Callshop operators interface
<li>End users access interface
<li>Wholesale carriers/partners interface
<li>DID number support
<li>IVR for calling card support
<li>ANI (DID) based callback
<li>Web based callback (web page button)
<li>SMS callback
<li>Active Calls display
<li>System activity Reports, troubleshooting tools
</ul>
<h4>Retail Account Management</h4>
<ul>
<li>Account authentication by username/password, ANI (calling number) or IP address
<li>Assignment of reseller
<li>Preset initial credit and currency
<li>Different Account expiration types (fixed date or fixed number of days after first use)
<li>Assign multiple rate tables (via product mapping)
<li>Assign one or multiple Recurring services, e.g. monthly or other fees (via product mapping)
<li>Assign multiple sub-accounts (aliases)
<li>Location profile to ensure shortened dialing within country
<li>Setting of IVR language and IVR options
<li>Extensive Account info page (address, contacts, email, etc)
</ul>
<h4>Wholesale Account (Carrier) Management</h4>
<ul>
<li>Authenticaion by IP address or IP address range (subnet) or IP + prefix
<li>Multiple accounts per Carrier
<li>Option to register with remote SIP Carrier (multiple registrations simultaneously)
<li>Registration status report
<li>Web access username and password of Carrier
<li>Multicurrency
</ul>
<h4>Batch PIN Management</h4>
<ul>
<li>Calling Card PIN Generation
<li>PIN activation /de-activation (single and batch)
<li>Different PIN length, prefix (initial digits), optional password for PIN
<li>Manual or bulk recharge of PIN or batch of PINs
<li>PIN upload from text file
</ul>
<h4>Reporting</h4>
<ul>
<li>Payment history report
<li>Invoices and corresponding CDR reports
<li>Reports on Payments received during a period
<li>ASR / ACD reports: total, by carrier, IP (hourly, daily)
<li>Call Disconnect Cause Reports
<li>Real time balance reporting
</ul>
<h4>Rating and Billing Management</h4>
<ul>
<li>Unlimited rate tables in the system with ability to universally assign them to End user (PIN, ANI, etc), Carrier account (terminating / originating) or Reseller
<li>Allow to add DNIS-based surcharges to any rate table, based on: dialed destination number and dialed access number
<li>Create/edit/upload/copy/delete rate tables
<li>Multiple rate tables per account or reseller via dialed prefix
<li>Replace rate tables with new by specifying effective start time of particular table
<li>Rate tables properties:
<ul>
<li>rates based on Country code, City code, longest digit match
<li>multiple currencies, individually set per destination
<li>rate per call duration time (rate per minute)
<li>rate per call connect (rate per call)
<li>variable call duration increment
<li>free non-chargeable duration (grace time)
<li>round-up short duration calls to specific duration
<li>variable number of seconds in minute for IVR purposes
<li>enable/disable particular destination or destination block
<li>rates based on day or week or time of day
<li>minimum and maximum number of digits in destination number
</ul>
<li>DNIS-based Rate surcharge properties:
<ul>
<li>surcharge based on dialed access number and destination number prefix
<li>rate per minute surcharge
<li>rate per call surcharge
<li>surcharge currency
<li>IVR language based on Access number dialed
</ul>
<li>Recurring services properties:
<ul>
<li>activate based on usage start criteria (account created / account in use)
<li>Service run number of cycles or until stop criteria is met
<li>Stop criteria: account disabled, account no balance
<li>Services run periods: daily, weekly, monthly, bi-monthly
</ul>
</ul>
<h4>Routing Management</h4>
<ul>
<li>Unlimited number of Routing groups
<li>Routing Group can hold unlimited number of Routes
<li>Multi-level failover routing
<li>Round robin routing for equal priority destinations
<li>Percentage distributed routing based on Terminating Account capacity
<li>Huntstop on any route
<li>Manipulate the DNIS of a called number and pre-pend a technical prefix for advanced routing
<li>Least Cost Routing
<li>Upload Routing tables from text file
</ul>
<h4>Calling Card and IVR Management</h4>
<ul>
<li>PIN based and PINless (ANI) based calling card support
<li>Automatic ANI registration
<li>Muliple language and currency support
<li>Dial-in number to inquiry the balance of account
<li>Balance announce, remaining time and call rate announce
</ul>
<h4>Callback Management</h4>
<ul>
<li>ANI based callback, with the all features of calling cards
<li>SMS callback via 3rd party gateway
<li>Web callback from endusers interface
</ul>
<h4>Enduser Selfprovision Interface</h4>
<ul>
<li>Signup via web interface, with various access options
<li>Controllable rate plans and initial credits
<li>Call detail, call summary, invoice and payments reports
<li>Multiple payments methods: recharge voucher, Paypal, authorize.net, Moneybookers, Barclaycard, Ogone
<li>PDF invoices
<li>Speed-dial number directory (10 entries)
<li>Web-callback (with pre-defined numbers)
</ul>
<h4>Call shop Interface</h4>
<ul>
<li>Call Shop Web Interface with admin and operator level functions
<li>Dynamically view status of the lines, including line status (idle, disabled, call connecting, active, finished) call duration counters, amount counters)
<li>Display list of dialed numbers by current customer
<li>Ability to accumulate calls within one invoice for same customer
<li>Enter payment and clear the balance of current customer
<li>Block / unblock any line
<li>Reports
<li>Optional module to connect LCD call informational displays in booths(cabins)
</ul>
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Please use our <a href="http://trac.datatechlabs.com/projects/arrowbilling/wiki/23/WikiStart">Wiki pages</a> which were created for ArrowBilling. You can also login to your account to raise a support ticket with us
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I have a feature request. Can I send it to you?
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