IVR Builder Software
Requirements and components of a modern IVR building software system.In News
April 4, 2019
By:Aivis Olsteins
Text to Speech vs Prerecorded Messages in IVR
There are pros and cons using TTS or prerecorded messages in Interactive Voice Response systemsIn News
March 18, 2019
By:Aivis Olsteins
Writing an IVR Script
Interactive Voice Systems are driven by scripts - a set of instructions which determine its behaviour.In News
March 15, 2019
By:Aivis Olsteins
IVR for Call Center
Interactive Voice Systems are effective way to reduce workload of Call Center agents.In News
March 14, 2019
By:Aivis Olsteins
IVR Builder Introduction - Next Steps
IVR Builder tutorial #2 - add a playback functionality to simple Voice Mail systemIn News
March 7, 2019
By:Aivis Olsteins
Types of SMS Services Small and Medium Operators Can Provide
In this article I will try to list SMS services by their typeIn News
February 28, 2019
By:Aivis Olsteins
How to quickly build your own simple voice mail responder
Here is simple example what you can do with IVR builder. We start from simple voice mail.In News
February 27, 2019
By:Aivis Olsteins
Announcing IVR Builder
It is finally here: easy to use yet powerful IVR building service for everyoneIn News
February 22, 2019
By:Aivis Olsteins
SIP Load balancer on Cloud
Some thoughts about using Load Balancer when placing your SIP services on public cloud like AWSIn News
February 13, 2019
By:Aivis Olsteins
Queues and Capacity Calculations in Telecom Systems
How to know how many agents are necessary for a contact center serving given number of calls per time frame?In News
February 8, 2019
By:Aivis Olsteins
