How AI Voice Agents Can Boost e-Commerce Sales and Customer Loyalty

AI voice agents enhance e-commerce by providing instant support, personalized recommendations, proactive engagement, seamless omnichannel experiences, and multilingual accessibility, boosting customer satisfaction, sales growth, and loyalty.

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In News

May 24, 2025

By:Aivis Olsteins

Unlocking the Power of Tools for LLMs: From Structured Output to Real-World Actions

LLM tools let AI not just generate text, but take actions—like sending emails, managing calendars, or updating databases—by defining precise functions. This shift enables reliable automation, structured workflows, and seamless integration.

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In News

May 20, 2025

By:Aivis Olsteins

Building Ultra-Fast AI Voice Agents: Two Powerful Approaches

Building ultra-fast AI voice agents? Choose real-time APIs for easy setup and latest updates, or host models locally for full privacy and offline use. Your priorities—speed or control—will determine the best path to low-latency performance.

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In News

May 15, 2025

By:Aivis Olsteins

IVR Builder Software

Requirements and components of a modern IVR building software system.

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In News

April 4, 2019

By:Aivis Olsteins

Text to Speech vs Prerecorded Messages in IVR

There are pros and cons using TTS or prerecorded messages in Interactive Voice Response systems

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In News

March 18, 2019

By:Aivis Olsteins

Writing an IVR Script

Interactive Voice Systems are driven by scripts - a set of instructions which determine its behaviour.

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In News

March 15, 2019

By:Aivis Olsteins

IVR for Call Center

Interactive Voice Systems are effective way to reduce workload of Call Center agents.

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In News

March 14, 2019

By:Aivis Olsteins

IVR Builder Introduction - Next Steps

IVR Builder tutorial #2 - add a playback functionality to simple Voice Mail system

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In News

March 7, 2019

By:Aivis Olsteins

Types of SMS Services Small and Medium Operators Can Provide

In this article I will try to list SMS services by their type

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In News

February 28, 2019

By:Aivis Olsteins

How to quickly build your own simple voice mail responder

Here is simple example what you can do with IVR builder. We start from simple voice mail.

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In News

February 27, 2019

By:Aivis Olsteins

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