Intelligent Interactive Voice Response

IVR systems can automate lots of routine tasks and increase customer satisfaction if properly implemented

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In News

January 25, 2019

By:Aivis Olsteins

SIP Session Border Controllers and Public Cloud Services

Placing SIP servers, like SBC on public cloud services like Google GCP or Amazon AWS can pose significant challenges

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In News

January 25, 2019

By:Aivis Olsteins

Using RESTful API to send text messages

Discussing practical implementation of letting your clients send text messages via your own RESTful API

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In News

November 1, 2018

By:Aivis Olsteins

Caller ID Based Voice Call Routing and Charging

Many operators now charge calls differently based on caller ID. Here is how to set it up in practice.

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In News

October 19, 2018

By:Aivis Olsteins

Outbound Voice Calls with random Caller IDs

There are cases where it is necessary to assign Caller IDs from the pool of available numbers: for load distribution

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In News

October 15, 2018

By:Aivis Olsteins

SMS Services Quick Start Guide

We have just published a step by step guide to set up your own SMS sending service

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In News

October 12, 2018

By:Aivis Olsteins

Voice Routing Quick Start Guide

See a new resource in our docementation page: Voice Routing Quick Start Guide

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In News

October 11, 2018

By:Aivis Olsteins

Voice API call with SIP UPDATE message

Some carriers may request that the callers update their SIP sessions at specific intervals

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In News

August 1, 2018

By:Aivis Olsteins

Sending Two Factor Authentication (2FA) codes by SMS API

SMS text is still preferred and easiest way to send Two Factor Authentaction credentials. Here is how to do it with API.

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In News

July 31, 2018

By:Aivis Olsteins

Blocking of VoIP services and VPN

VoIP is still being blocked in many countries, and the list is not getting shorter.

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In News

July 27, 2018

By:Aivis Olsteins

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