Announcing IVR Builder
It is finally here: easy to use yet powerful IVR building service for everyoneIn News
February 22, 2019
By:Aivis Olsteins
SIP Load balancer on Cloud
Some thoughts about using Load Balancer when placing your SIP services on public cloud like AWSIn News
February 13, 2019
By:Aivis Olsteins
Queues and Capacity Calculations in Telecom Systems
How to know how many agents are necessary for a contact center serving given number of calls per time frame?In News
February 8, 2019
By:Aivis Olsteins
Intelligent Interactive Voice Response
IVR systems can automate lots of routine tasks and increase customer satisfaction if properly implementedIn News
January 25, 2019
By:Aivis Olsteins
SIP Session Border Controllers and Public Cloud Services
Placing SIP servers, like SBC on public cloud services like Google GCP or Amazon AWS can pose significant challengesIn News
January 25, 2019
By:Aivis Olsteins
Using RESTful API to send text messages
Discussing practical implementation of letting your clients send text messages via your own RESTful APIIn News
November 1, 2018
By:Aivis Olsteins
Caller ID Based Voice Call Routing and Charging
Many operators now charge calls differently based on caller ID. Here is how to set it up in practice.In News
October 19, 2018
By:Aivis Olsteins
Outbound Voice Calls with random Caller IDs
There are cases where it is necessary to assign Caller IDs from the pool of available numbers: for load distributionIn News
October 15, 2018
By:Aivis Olsteins
SMS Services Quick Start Guide
We have just published a step by step guide to set up your own SMS sending serviceIn News
October 12, 2018
By:Aivis Olsteins
Voice Routing Quick Start Guide
See a new resource in our docementation page: Voice Routing Quick Start GuideIn News
October 11, 2018
By:Aivis Olsteins
