Databases in VoIP and SMS
Compexity of designing proper database solution for VoIP or SMS service
Aivis Olsteins
Expert analysis, trends, and thought leadership in telecommunications and enterprise communications
Compexity of designing proper database solution for VoIP or SMS service
Aivis Olsteins
Is old software better than new?
Aivis Olsteins
Telecom infrastructure management even for small companies is very comlex and resource intensive
Aivis Olsteins
We are proud to announce certification from Mexican telco
Aivis Olsteins
There are more than two dimensions of scalability
Aivis Olsteins
Increasing complexity and performance requirements call for search of new messaging protocols.
Aivis Olsteins
Reduce Burnout with Voice AI: Offload Repetitive Calls, Real‑Time Agent Assist, 40–80% Less ACW, Calmer Escalations, Healthier Occupancy, Proactive Deflection & PCI‑Safe Flows—Happier Agents, Faster Resolutions, Better Coaching, Faster Ramp
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