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INDUSTRY INSIGHTS & NEWS

Expert analysis, trends, and thought leadership in telecommunications and enterprise communications

WhatsApp, SMS, Voice, and Email—How to Manage Them All Through a Single Platform

Omnichannel SMS Customer Experience

WhatsApp, SMS, Voice, and Email—How to Manage Them All Through a Single Platform

Managing WhatsApp, SMS, Voice, and Email via a unified platform boosts efficiency, ensures consistent customer experiences, reduces costs, centralizes data, and provides valuable insights—leading to higher customer satisfaction and better productivity.

June 22, 2025 4 min read

Aivis Olsteins

Types of SMS Services Small and Medium Operators Can Provide

SMS SMPP ESME Telecom Howto

Types of SMS Services Small and Medium Operators Can Provide

In this article I will try to list SMS services by their type

February 28, 2019 3 min read

Aivis Olsteins

Using RESTful API to send text messages

SMS SMPP API Reference Telecom Howto

Using RESTful API to send text messages

Discussing practical implementation of letting your clients send text messages via your own RESTful API

November 1, 2018 2 min read

Aivis Olsteins

SMS Services Quick Start Guide

SMS Howto Guide SMPP Telecom

SMS Services Quick Start Guide

We have just published a step by step guide to set up your own SMS sending service

October 12, 2018 2 min read

Aivis Olsteins

Sending Two Factor Authentication (2FA) codes by SMS API

News SMS API Security Two Factor Authentication News

Sending Two Factor Authentication (2FA) codes by SMS API

SMS text is still preferred and easiest way to send Two Factor Authentaction credentials. Here is how to do it with API.

July 31, 2018 1 min read

Aivis Olsteins

Two Factor Authentication with SMS and Voice Calling

News VoIP SMS Security OTP Two Factor Authentication

Two Factor Authentication with SMS and Voice Calling

More and more online services turn to two factor authentication as a relaible way to protect access.

April 17, 2018 2 min read

Aivis Olsteins

Databases in VoIP and SMS

VoIP SMS Databases Software Whitepaper Development

Databases in VoIP and SMS

Compexity of designing proper database solution for VoIP or SMS service

April 11, 2018 3 min read

Aivis Olsteins

Technical aspects of starting a SMS business

Tutorial SMS SMPP ESME Reference

Technical aspects of starting a SMS business

Protocols and equipment for SMS: SMSC, ESME, SMPP and others

April 2, 2018 5 min read

Aivis Olsteins

Starting SMS Business as an addition to VoIP

VoIP SMS SMPP Telecom Operations

Starting SMS Business as an addition to VoIP

What are the reasons to start a SMS business for VoIP operators

March 30, 2018 4 min read

Aivis Olsteins

Usecase: One time password generator for application security

News SMS SMPP API Javascript IVR Security OTP

Usecase: One time password generator for application security

Username and password is no longer secure. Enter two-factor authentication.

February 28, 2018 2 min read

Aivis Olsteins

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Case Study: Global Communications Company

Featured Article

Case Study: Global Communications Company

A leading communications company used our cloud Voice platform to send 30 million OTP calls per month to their customers, resulting in cost reduction and incrased conversion

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