DataTechLabs: Professional Telecom Solutions

Tutorial Voice Mail IVR Howto Guide

IVR Builder Introduction - Next Steps

IVR Builder tutorial #2 - add a playback functionality to simple Voice Mail system

March 7, 2019 4 min read

Aivis Olsteins

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Tutorial Voice Mail IVR Howto Guide

How to quickly build your own simple voice mail responder

Here is simple example what you can do with IVR builder. We start from simple voice mail.

February 27, 2019 5 min read

Aivis Olsteins

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Tutorial VoIP SIP Caller ID Routing VoIP Switch Telecom Guide

Outbound Voice Calls with random Caller IDs

There are cases where it is necessary to assign Caller IDs from the pool of available numbers: for load distribution

October 15, 2018 1 min read

Aivis Olsteins

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Tutorial Databases Howto Privacy GDPR

GDPR and relational data in the database

GDPR now requires the entity which possesses personal data on its users to comply with right of erasure, i.e. to delete personal data associated with them completely from the systems.

June 11, 2018 5 min read

Aivis Olsteins

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Tutorial SIP API Callback Howto Call Centers

Voice Callback via API

API can be used in the applications like outbound call centers and callback

May 28, 2018 2 min read

Aivis Olsteins

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Tutorial API DTMF Howto SIP Javascript

Use case: automated voice call with users response on multiple choices

API can do more than just to play a voice file to the user. Here is an example of interactive voice menu with results collection.

May 25, 2018 4 min read

Aivis Olsteins

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Tutorial VoIP SIP API Reference Howto

API voice call with SIP Identity and Privacy headers

Most carriers now required properly set SIP Identity and Privacy headers. Here is how to set them in the API call.

May 23, 2018 2 min read

Aivis Olsteins

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Tutorial VoIP SIP API Reference Development Howto

API to send voice call via VoIP to multiple recipients

In this post we discuss how to send SIP call to many recipients at a time with only one request and get the result report.

May 2, 2018 4 min read

Aivis Olsteins

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Tutorial VoIP SIP API Javascript Telecom Howto

Use case: Voice call broadcast with prerecorded and text-to-speech (TTS) messages

Simple method of sending voice calls via API without needing to know SIP protocol details

May 1, 2018 5 min read

Aivis Olsteins

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Tutorial VoIP SIP Routing Telecom Whitepaper LCR Call Routing

VoIP Routing Part 2: Priority based Routing

Continuing discussion on inner workings of routing mechanisms in VoIP, let's discuss Priority based routing

April 19, 2018 3 min read

Aivis Olsteins

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INDUSTRY INSIGHTS & NEWS

IVR Builder Introduction - Next Steps

How to quickly build your own simple voice mail responder

Outbound Voice Calls with random Caller IDs

GDPR and relational data in the database

Voice Callback via API

Use case: automated voice call with users response on multiple choices

API voice call with SIP Identity and Privacy headers

API to send voice call via VoIP to multiple recipients

Use case: Voice call broadcast with prerecorded and text-to-speech (TTS) messages

VoIP Routing Part 2: Priority based Routing

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Case Study: Global Communications Company

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