DataTechLabs: Professional Telecom Solutions

Voice Mail IVR Telecom Call Centers

IVR for Call Center

Interactive Voice Systems are effective way to reduce workload of Call Center agents.

March 14, 2019 2 min read

Aivis Olsteins

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Tutorial Voice Mail IVR Howto Guide

IVR Builder Introduction - Next Steps

IVR Builder tutorial #2 - add a playback functionality to simple Voice Mail system

March 7, 2019 4 min read

Aivis Olsteins

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Tutorial Voice Mail IVR Howto Guide

How to quickly build your own simple voice mail responder

Here is simple example what you can do with IVR builder. We start from simple voice mail.

February 27, 2019 5 min read

Aivis Olsteins

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News Payment Processing Voice Mail Javascript IVR Call Centers

Announcing IVR Builder

It is finally here: easy to use yet powerful IVR building service for everyone

February 22, 2019 5 min read

Aivis Olsteins

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API IVR Voice Mail Telecom

Intelligent Interactive Voice Response

IVR systems can automate lots of routine tasks and increase customer satisfaction if properly implemented

January 25, 2019 2 min read

Aivis Olsteins

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VoIP API Payment Processing Voice Mail Javascript IVR

Usecase: Phone based Donation service

This usecase explains how we set up automated payment collection service for a charity

February 20, 2018 3 min read

Aivis Olsteins

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SIP Payment Processing API Voice Mail

Payment Authorization by Phone

Automated, IVR-driven telephone system for credit card processing with authorize.net

March 3, 2017 1 min read

Aivis Olsteins

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INDUSTRY INSIGHTS & NEWS

IVR for Call Center

IVR Builder Introduction - Next Steps

How to quickly build your own simple voice mail responder

Announcing IVR Builder

Intelligent Interactive Voice Response

Usecase: Phone based Donation service

Payment Authorization by Phone

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Case Study: Global Communications Company

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