INDUSTRY INSIGHTS & NEWS

Expert analysis, trends, and thought leadership in telecommunications and enterprise communications

OTP VoIP Use Cases

Case Study: Global Communications Company

A leading communications company used our cloud Voice platform to send 30 million OTP calls per month to their customers, resulting in cost reduction and incrased conversion

July 20, 2025 1 min read

Aivis Olsteins

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Customer Experience AI & Voice Technology Use Cases

24/7 Customer Support: How Voice Agents Solve the Availability Challenge

AI-powered voice agents provide instant, scalable, and consistent 24/7 customer support, reducing costs and wait times. They deliver multilingual, proactive engagement and insightful analytics, significantly boosting customer satisfaction and loyalty.

June 5, 2025 4 min read

Aivis Olsteins

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Customer Experience Omnichannel Use Cases

How AI Voice Agents Can Boost e-Commerce Sales and Customer Loyalty

AI voice agents enhance e-commerce by providing instant support, personalized recommendations, proactive engagement, seamless omnichannel experiences, and multilingual accessibility, boosting customer satisfaction, sales growth, and loyalty.

May 24, 2025 4 min read

Aivis Olsteins

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INDUSTRY INSIGHTS & NEWS

Case Study: Global Communications Company

24/7 Customer Support: How Voice Agents Solve the Availability Challenge

How AI Voice Agents Can Boost e-Commerce Sales and Customer Loyalty

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Case Study: Global Communications Company

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