INDUSTRY INSIGHTS & NEWS

Expert analysis, trends, and thought leadership in telecommunications and enterprise communications

VoIP VoIP Billing Blockchain Databases Security

Blockchain in Telecom and VoIP

Blockchain has many possible applications, some of them real, some imaginery. What about Telecoms?

February 27, 2018 4 min read

Aivis Olsteins

Read Article

VoIP API Payment Processing Voice Mail Javascript IVR

Usecase: Phone based Donation service

This usecase explains how we set up automated payment collection service for a charity

February 20, 2018 3 min read

Aivis Olsteins

Read Article

News SIP API Javascript IVR

Building script driven Telephony engine

IVR requirements have become so complex that to solve them sometimes you need to write customized scripts.

February 18, 2018 10 min read

Aivis Olsteins

Read Article

Tutorial VoIP SIP Reference

Voice Call Capacity Calculation

How many ports do you need to process 50,000 calls per day? 1000? More? How to estimate it?

December 15, 2017 3 min read

Aivis Olsteins

Read Article

SMS SMPP Unicode Encoding GSM

Anatomy of a Short Message

The short message is 160 characters long. Sometimes it is 140, or less. Why?

October 2, 2017 5 min read

Aivis Olsteins

Read Article

GSM Roaming SIP RFC Caller ID Routing

Caller ID based call rating and routing

How to deal with different rates imposed by carriers for callers from different countries or regions

July 18, 2017 3 min read

Aivis Olsteins

Read Article

News SMS SMPP API ESME

Adding SMS to Voice

We are adding SMS support to our SAARA platform, beta testing available

May 22, 2017 3 min read

Aivis Olsteins

Read Article

VoIP SIP Caller ID Routing NANPA

Local touch

How to dynamically assign a caller ID to be closer to the person you call

April 14, 2017 4 min read

Aivis Olsteins

Read Article

SIP Payment Processing API Voice Mail

Payment Authorization by Phone

Automated, IVR-driven telephone system for credit card processing with authorize.net

March 3, 2017 1 min read

Aivis Olsteins

Read Article

News VoIP SMS SIP VoIP Switch VoIP Billing Routing

What is SAARA?

New name for our products and what does it mean?

February 20, 2017 2 min read

Aivis Olsteins

Read Article

7 8 9 10

Featured Article

How Voice AI Reduces Agent Burnout and Boosts Satisfaction

Reduce Burnout with Voice AI: Offload Repetitive Calls, Real‑Time Agent Assist, 40–80% Less ACW, Calmer Escalations, Healthier Occupancy, Proactive Deflection & PCI‑Safe Flows—Happier Agents, Faster Resolutions, Better Coaching, Faster Ramp

Stay Updated

Get the latest telecom insights delivered to your inbox

SUBSCRIBE TO OUR NEWSLETTER

Stay up to date with the latest news and updates from our telecom experts

INDUSTRY INSIGHTS & NEWS

Categories

Featured Article

Stay Updated

SUBSCRIBE TO OUR NEWSLETTER