
Voice Routing Quick Start Guide
See a new resource in our docementation page: Voice Routing Quick Start Guide

Aivis Olsteins
Expert analysis, trends, and thought leadership in telecommunications and enterprise communications
See a new resource in our docementation page: Voice Routing Quick Start Guide
Aivis Olsteins
Some carriers may request that the callers update their SIP sessions at specific intervals
Aivis Olsteins
SMS text is still preferred and easiest way to send Two Factor Authentaction credentials. Here is how to do it with API.
Aivis Olsteins
VoIP is still being blocked in many countries, and the list is not getting shorter.
Aivis Olsteins
GDPR now requires the entity which possesses personal data on its users to comply with right of erasure, i.e. to delete personal data associated with them completely from the systems.
Aivis Olsteins
API can be used in the applications like outbound call centers and callback
Aivis Olsteins
API can do more than just to play a voice file to the user. Here is an example of interactive voice menu with results collection.
Aivis Olsteins
Most carriers now required properly set SIP Identity and Privacy headers. Here is how to set them in the API call.
Aivis Olsteins
Text message is by far most popular method for doing two factor authentication by phone call. But here are some situations where this is not possible and ways to solve it.
Aivis Olsteins
LCR, Quality and priority based routing models may not be enough to build an advanced routing system for VoIP.
Aivis Olsteins
A leading communications company used our cloud Voice platform to send 30 million OTP calls per month to their customers, resulting in cost reduction and incrased conversion
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